Jarrod E. Urban, RN MSN, has been promoted to Nursing Director for Emergency Services at Hutchinson Regional Medical Center after serving nearly seven years as the hospital’s Director of Quality Patient Experience.
In this position, Urban will oversee a staff of 50 in the Hutchinson Regional Emergency Department, which provides 24/7 emergent care to more than 27,000 patients annually for medical issues ranging from stroke to cardiac emergencies to vehicular accidents and falls. The Emergency Department is designated a Level III Trauma Center, which is mandated to provide prompt assessment, resuscitation, and stabilization to patients seeking care.
Urban is a 2011 graduate of Emporia State University with a Bachelor of Science Degree in Nursing and, in 2016, received a Master of Science in Nursing in Leadership & Management from Walden University in Minneapolis, Minn.
Urban launched his 18-year career in healthcare while serving in the United States Army as a Combat Medic with the 101st Airborne at Fort Campbell, Kentucky. While at Fort Campbell, Urban Worked at Bastogne Medical Clinic where he developed a scheduling system for 10 physicians and two brigade surgeons responsible for providing sick call coverage for providers and supporting in-office procedures. 
In July 2011 Urban joined Wesley Medical Center in Wichita as Assistant Nurse Manager for the hospital’s Emergency Department. Primary among his responsibilities was to lead a team of 130 to develop rapid-style-cycle quality improvement projects. Urban’s successes at Wesley include reducing staff turnover, as well as door-to-EKG times for chest pain patients.
Urban’s next career stop was Hutchinson Regional Medical Center where, in January 2015, he was named Director of Quality Patient Experience. Since then, Urban has collaborated with entities that make up Hutchinson Regional Healthcare System to implement evidence-based leadership tactics to improve employee and patient engagement. Simultaneously, Urban has worked with all levels of leadership to coach and mentor Quality/Performance Improvement initiatives.
Urban said he is anxious to hit the ground running in his new position and said he is impressed with the staff of healthcare professionals in the Emergency Department. “Hutchinson Regional Medical Center is lucky to have a great group of Aides, Nurses, and Providers who have served the community relentlessly during COVID, and I am proud and lucky to be joining such a great team,” Urban said.
Ken Johnson, President and CEO of Hutchinson Regional Healthcare System, said the Emergency Department could be called the front door of the hospital as it is often where patients first see the inner workings of the facility. “Frequently, leadership positions at Hutchinson Regional are filled following national searches, so it is especially gratifying when we find the right candidate already working in the organization,” Johnson said. “Jarrod has impeccable credentials and skills required to administer a unit of this magnitude. His infectious enthusiasm and knowledge will take this department to a new level of excellence.”
Urban and his wife Tara are the parents of two children, a son Dalton and daughter Kennidee. He grew up in Wichita.
Entities that make up Hutchinson Regional Healthcare System are Hutchinson Regional Medical Center, Horizons Mental Health Center, Hospice & HomeCare of Reno County, Health-E-Quip and Hutchinson Regional Medical Foundation.
